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Customized Training Solutions
Changing outcomes means changing performance. We develop effective, feasible and customized LBM industry-specific programs. These programs bridge the gap between current performance and desired performance.
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Training materials are industry-specific and job-specific. Extensive industry knowledge ensures Kellick & Associates’ programs and services are effective and feasible. Training should not and does not have to have a negative impact on sales and operations. We work with each client to develop a feasible implementation plan that makes sense for your business’ sales and operational needs. We offer customized, targeted training programs in the following areas.
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Legendary Customer Care®
Leadership Training
Sales Training
Financial Management Training
Operations Training
LEAN Systems & LEAN Manufacturing
Negotiations Training
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Management Training & Coaching
Change Management
Intercultural Integration
Intercultural Communication
Communication Skills
Gross Margin Management
Train-the-Trainer
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Train-the-Trainer Programs
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Proactive Leadership is a management and supervisory development program for the building supply industry. Customized content and delivery methods make this a very effective tool for growing your team.
Winning Negotiations – For Sales and Management or for Purchasing Agents, this program will enhance existing negotiating skills. Participants learn, practice and apply the most successful negotiating strategies and tactics.
Managing Multiple Cultures & Languages - assists managers in effectively leading, integrating and directing a multi-lingual workforce. This training program answers critical questions and develops essential cross-cultural communication skills.
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Legendary Customer Care® (LCC) is the award-winning training program that’s helped many organizations capitalize on their service strengths to increase sales & profits.
Partners in Progress, Partners in Profit – is a training program that teaches profit and how every action has a positive or negative effect on the bottom-line. It focuses all employees on the whole business of the organization, each department’s role – and each individual’s role – in achieving success and profits.
Managing Generations assists your management team in acquiring the skills to manage multiple generations in the workforce, concurrently. Participants learn to build cooperative and productive work teams – even across generational lines.
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We offer several webinars that can be conducted live or pre-recorded. Topics can be customized for your organization's specific goals. Topics include but are not limited to ...
Customer Service
Sales
OTIF
Industry Overview
Management
LEAN
Process Analysis & Improvement
Succession Options
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